Can't renew SUS there's no link or product..
Sounds crazy, but it's true. I get an email from Odin saying my SUS license will expire, and to follow the link, to which I do and there's no product that you can buy... This is the subscription that...
View Articlesolved: lets encrypt update via yum broken - centos 6.x
when I update the server via yum 3 package should be updatet but i get The requested URL returned error: 404 Not Found" Updating: ---> Package plesk-letsencrypt-pre.x86_64 0:1.0.0-centos6.16020512...
View ArticlePlesk 12 / Stats disk space
Hello, We have a problem with the statistics of a customer since many weeks. In the list of the customers, we have a red text: ... Client name / domain.com (?) ... And on the hover of "?": Space... :...
View Article12.5.30 Update Failed, ACL download?
The 12.5.30 update failed this morning. Below is the portion of the log where it choked. Is this a known issue? ... File downloading PSA_12.5.30/microupdates/MU27/common/admin/plib/Db/Acl.php: ERROR:...
View ArticleUbuntu 16.04 ( official final release date: April 21st 2016 )
@ Plesk - Team: I'm pretty sure, that Plesk software will be supported with the upcoming Ubuntu 16.04 LTS version ( official final release date: April 21st 2016 ) - can you confirm that? And IF this...
View ArticlePlesk 12.5 - PHP 5.3.3 by OS Vendor
Hello, On one of our server, we have Plesk 12.5 licence with PHP 5.3.3 by OS Vendor. In the Plesk Installer (Add/Remove Components > Web hosting features > Different PHP interpreters versions),...
View ArticleHow to disable PHP "exec" & co. server-wide on the OS level
Security tests have shown that without a disabled exec command in the php.ini settings of each account customers can easily read-access files like /etc/passwd and manipulate other files on the host...
View ArticleWrong calculation and notification while using service plan add-on
Hello, maybe this is not a bug, but a poor side-effect, that confuses customers. Steps to reproduce: create a service plan with 1 GB of space and a notification, when 1 GB is reached. add an add-on...
View ArticleUpdate php with iuscommunity
I have been trying to upgrade the php on my server with the iuscommunity depository. I am having conflicts with remi, which is being tied by Plesk. Here is my effort to remove the offending file:...
View ArticleMagento 2 plesk compatibility issue
hello, i've installed Magento 2 on plesk 12.5.30, but it is not success and i think the mean reason is that magento required the webserver user to be the owner of the files but which is not the case in...
View ArticleHELP! Import MySQL dbs from dead Plesk panel
My Plesk panel was crushed when I tried update PHP (Ubuntu 12.04). So now I can't enter admin panel https://109.120.165.138:8443/smb/ I have another VPN with Plesk so I'd like to import my sites with...
View ArticleLet's Encrypt extension forwards mails to all/wrong users
Upon expiration of a certificate the Let's Encrypt authority sends a renewal reminder to users. On our hosts we have seen that these mails are forwarded to all Let's Encrypt subscribers on the same...
View ArticlePlesk 12.5.30 - update error message
Good Day, Earlier toady I updated Plesk from 12.5.30 Update #21 to #22. After the update I received a message that stated the update failed however Plesk indicates that I am on Update #22 now. I looked...
View ArticleNeed to synchronize second IP after reboot
Hello! After every reboot, I need to rs-synchronize the second shared IP of my server with Plesk. Can you help me to fix this annoying bug? Thank you very much in advance! - sdmx80
View ArticleLocal curl request go to Default Parallels Plesk Page
Running 12.5.30 Ubuntu 14.04 1205160201.11 version 26 installed-at 20160322T064158 On Ubuntu 14.04.4 LTS x86_64 I have a VPS that I upgraded to 12.5 last January, after having 12.0.8 installed since...
View ArticleApache Directives in Service Plans
I'm trying to restrict file access (wp-login.php) to only certain IP addresses. I've successfully configured, manually, via the following options: /etc/httpd/conf.d/custom.conf (server wide...
View ArticleWildcard PHP handler removal?
Hello, Before Plesk started providing multiple PHP versions, we added additional PHP handlers using the "php_handler" script pointing to CloudLinux provided PHP binaries. This is so we could the...
View ArticleFailed to update Plesk. Error
Hey guys today I got this error message : "Failed to update Plesk. To solve this problem, you can send the update log to Odin support. View the update logs (Mar 28, 2016). Copy the logs to your...
View Article[SOLVED] Panic or segfault in Samba on Plesk 12.5
Hi, On 2 recently installed servers with Debian 7.9 64B and Plesk 12.5.30 u13 i regularly receive this kind of email : The Samba 'panic action' script, /usr/share/samba/panic-action, was called for PID...
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Firewall secure rules
Hi, I try to secure servers as much as possible. As our servers never host this services : PostgreSQL, mail boxes, DNS rules, windows file sharing and don't allow/need external connection to databases,...
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