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Email Issues - Again. Please Help :(

hello to all of you. I have been experiencing lots of bounced back email from places. I have had issues where they are blocking my domain and email and also issues where I get this error. Recipient...

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Can't disable TLS v1.0

Hi, My PCI compliance scanning software is failing due to the server supporting TLS v1.0 on port 443. The server is running Centos 6.6 Plesk 12.0. I've updated the ssl.conf file with the line:...

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Plesk repair utility and precedent inconsistencies

Hi. I have a server with plesk since the version 9. I upgraded every time, with issues each time nearly repaired. I upgraded to 12.5.30 (on a centos 5.11 OS) and all seems to be fine. When after a...

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Service Temporarily Unavailable

Hello,when the plesk update ,my website can't be work now and show" The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."...

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can't apply process slot for error

Hi, https://kb.odin.com/de/121491 this article says me i have to set a higher Value for FcgidMaxProcesses. Standard after installation was: 20 I set a Value of 200 now. But what is recommended? I have...

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[PPPM-3655] can't edit DNS with only Manage DNS settings group permission

Environment: In Linux servers running Plesk 12.5.30 Update #19 on Centos 5, centos 6 and centos 7. Note: Haven;t tested plesk 12.5 for windows but tried several linux servers to confirm its not a...

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Can't remove or clear mail from mail queue in panel

Version 12.0.18. Using QMail. If I attempt to remove even a small message from the mail queue, using the panel interface, the screen grays slightly but nothing happens. If I refresh the screen after...

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Http authentication bypassed by php

Hello, I have a Plesk configured to use php fpm and I activated password protection for a folder. When I try to go to the site's URL it triggers a http authentication (eg mywebsite.com) but when I want...

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Mailbox search attemps flood my logs

Hello, on my VPS maillog I see all sorts of hacking attempts of the kind: plesk_saslauthd[4978]: No such user 'monitor@ovh.net' in mail authorization database plesk_saslauthd[4978]: failed mail...

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Mailbox disk usage calculation in psa database

I have noticed in the psa.mail database there are fields for quota and disk_usage but they never seem to change. We set our subscriptions up via API using service plans, with the mailbox limit set to...

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Upgrading from 12.0.18 -> 12.5.30 problems, plus fail2ban and ongoing DDoS!

Hi, I have a VPS with a handful of sites on. Nothing that critical. Plesk has been running fine for several years. I recently started getting CPU / Apache memory errors. I found that one of my sites...

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Moving ./parallels/PSA_12.0.18

Hi, Need to make more space in my root partition as it keeps filling over 90% Can I get rid or just move to another partition ./parallels/PSA_12.0.18 folder and its contents? TIA

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FTP Stopped Connecting Via Client

Hi, The FTP on my VPs running centos 6.6 and plesk 12.0.18 Update #44 has stopped allowing FTP conections via filezilla or dreamweaver. My tech knowledge with server management outside of the gui is...

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Magration "ignore-nonexistent-options failed with return code 1"

HI, trying to migrate from one Server to another (new one) and sometimes it fails. See Log below: Code: Detailed Migration Status | |- Reseller 'Daxxx (Daniel xxx, info@xxx.de)' | | | `- Client 'x_2345...

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Do I have the Health Monitor in the "Web Admin Edition"?

I installed the Health Monitor, but I can't find it. I have the "Web Admin Edition". Is this the reason?

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Will a RHEL/CentOS "yum update" have a negative impact on an existing Plesk...

Plesk 12.5.30 #21 with Let's Encrypt extension We want to update CentOS 7.2 to the latest libraries by "sudo yum update". The Update will update several libraries. Could Plesk be affected by such an...

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504 Gateway Time-out or blank page when trying to access to Plesk

Hello, I can't log into Plesk, because whenever i try to go to https://x.x.x.x:8443 or https://fqdn:8443 i got a blank page or a 504 gateway timeout. It may have started when i kill some "Scheduled...

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Webmail uses wrong SSL certificate

Installed new 12.5 Admin Plesk on Ubuntu 14. Migrated data from old Plesk, everything works. Webmail is activated, set to Horde. Did https://kb.odin.com/en/123648 But when I open webmail.domain.tld I...

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glibc vulnerability advice?

It is safe to update on CentOS 6 and Ubuntu 14 when Plesk is installed? If you don't know what I'm talking about, read this: Extremely severe bug leaves dizzying number of software and devices...

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Migrate Email to existing Account

Hi Just a quick check. I already have a subscription set up on the target server which, currently, just serves the website but no mail. Now I'd like to migrate only the email from the source server to...

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