http and https is offline or disable
i have a vps with OVH as most of you know they have worst support team for VPS, actually they don't pay attention to there VPS customers, which is why i am here to get some help, my HTTP and HTTPS is...
View Articlemissing domain.ltd_webmail.conf file
I have created a new domain in Plesk and an email for that domain When trying to access webmail.domain.ltd apache redirects me to the default domain. I've checked the folder...
View ArticleMemory Cache Solution for PHP 7 & Ubuntu 14.04
Hello to the Plesk Community, so search alot in the Web, how to enable a Memory Cache Solution (maybe memcached or redis) in Plesk 12.5 I need a Final Solution for the Last Update of Plesk, an easy...
View ArticleError: Permission denied to remove domain ID 3
Hi, I have a problem deleting domain from Plesk. When I want to delete domain/subdomain in Plesk 12.5 I get error: "Error: Permission denied to remove domain ID 3" I have been reading around the web...
View Articledelete old Customer
I want to delete an old Customer. The Subscription is moved to another Customer.... but Plesk means: Error: Client assigned as vendor for some objects but how can i see witch Objects?
View ArticleSSL certificate problem only in IE
hi, I have problem with the SSL cert only in internet explorer. I am running centOS 7 with plesk 12.5.30 (latest build). could anyone help why only the internet explorer is not working correct with the...
View ArticleUnable to set up domain alias
Hi guys, I would like to add a domain alias to one of my domain but unfortunately an error message below appear: Error: mailmng-outgoing failed: ERROR: outgoing:no such table: domain_aliases What could...
View ArticleCluster
Hello, I wanted to know if I can join multiple machines to a master plesk and administrate all machines there. Thanks
View ArticleDeleted /var/log -> mailman and maillog not working
I had some problems with a backup and the var/log folder was full (400 GB) so I desided to delete it. I know this was no good Idea! My Server is now running againg I had to create some folders inside...
View ArticleChanges to reseller and/or serviceplans?
We're seeing issues where our resellers can no longer create new subscriptions, due to incompatible settings in the reseller's serviceplan and the limits configured on the reseller. We are getting...
View ArticlePlesk autoinstall error
Hello. I'm installing plesk on "CentOS Linux release 7.2.1511 (Core) 3.14.32-xxxx-grs-ipv6-64" though I'm receiving this error when I come to the end of the installation. I've tried installing a few...
View ArticleMod_expires Not Working
Greetings. I'm having trouble getting this to work in my .htaccess file, mod_expires is definitely installed. I've tried multiple website speed test tools, they are all recommending I turn on caching...
View ArticleI can't upgrade Plesk. Unable to connect to autoinstall.plesk.com
Hello, I am experiencing technical difficulties using the autoinstaller, which cannot complete the upgrade process. I tried these solutions already, but none solved https://kb.plesk.com/en/9283...
View Article554 invalid DNS PTR resource record
I recently setup a server for a webshop with prestashop. The problem i have i cannot send email from the server, when i look into /var/spool/mail i see a lot of error like this: ----- The following...
View ArticleIMAP auto select default folders on server
Hi, When a mailaddress is created for a domain and I want to add it to my iPhone using IMAP, the default folders are not set correct by default. I manually need to select that drafts, sent, deleted,...
View ArticleChanged SSH Port --> No Shell login at active firewall !
Hello ! I have changed the SSH Port directly at : /etc/ssh/sshd_config From 22 to 35896 And now I can not log in via SSH , if the Plesk Firewall is active ! So, how (where) can I change the port at the...
View ArticleAccess Log changes in v. 12.5?
I upgraded to Plesk 12.5 in June and my July access logs for client domains were mostly 30%-50% smaller with 30%-50% less traffic as well. Clients I have on a cPanel server didn't show any drop in...
View ArticleProblem with 1 Reseller: The plan was not applied
Hello, There are already an issue for the same problem. I have the problem but only at a single reseller. For all other resellers the problem does not exist. The Reseller can not assign service...
View ArticleMagento 2 APS Package and Extensions
Whenever I try to install an extension inside my magento 2.1 installation on plesk, my server crashes and I have to reinstall the whole application. When installing vie Setup Wizard, it is stuck at...
View ArticleCannot install or retrieve license key
We have about 8 VPS servers that are recently failing to install or update their license keys. When we try to update the key it hangs for about 15 minutes and then fails with 504 gateway timeout. We...
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